FAQ's
Find answers to the most frequently asked questions about our platform, features, pricing and how we help businesses grow faster.
What is CreatorPay?
CreatorPay is an all-in-one platform for creators to build digital storefronts, accept payments, and sell digital products globally with industry-low commissions.
How do I accept payments?
We support direct integration with Razorpay. This allows you to seamlessly accept payments via UPI (Google Pay, Paytm, PhonePe), Credit/Debit Cards, Net Banking, and popular wallets.
Is there a free plan?
Yes! Our Free plan allows you to create a beautiful digital storefront and start selling immediately. We only take a small 10% commission on successful sales.
How does the Indian Marketplace work?
When you publish your digital products, you can optionally list them on our public marketplace where users can discover and buy your products effortlessly.
How do payouts work and when do I get my money?
Payouts are automatically processed directly to your connected bank account. Free plan payouts take 12-24 hours, while Creator plan payouts are instant (under 1 hour) for balances over ₹100.
What is the referral system and how do I earn the ₹50 signup bonus?
Our Refer-and-Earn system rewards you for inviting other creators. When a new creator signs up using your unique referral link, both you and the new user receive ₹50 credited instantly to your wallet.
Can I connect my own custom domain?
Absolutely! With our Creator plan, you can easily link your own custom domain (e.g., store.yourbrand.com) to present a professional, fully white-labeled experience to your audience.
What kinds of digital products can I sell?
You can sell any digital file including PDF e-books, design templates, software, media assets, Notion templates, Lightroom presets, and downloadable resources.